Support
 
   

Are you interested in widening your services to new market? Don't worry; you have got the right choice here.

At Netedge Technology, we provide technical support to the companies associated with Networking, Web Hosting or any other support seeking company. We not only give support but we also educate our client as well. We provide support through ticketing or other way as per the requirement of the client. We are providing suite of support like Hourly Server Maintenance, Monthly Serveer Maintenance, Task Based Server Maintenance & Ticket Based Server Maintenance.

Our Support :-

We haev very experianced Administrators who can easily understand your problem and resolve it very fast. We are providing smart and effective support to make your and your client satisfied. We are providing 24 X 7 support through email, ticketing system, phone and messenger.

Technologies :-

We have ability to work on different technologies to fulfill all the requirements of our clients.

Operating System:-

Linux, SUNSolaris, Windows.

Web Servers:-

IIS5, IIS6, Apache.

Mail Servers:-

Sentmail, Qmail, Imail.

Controlpanels :-

Cpanle, Ensim, Pleak, Helm, Hosting Controller.

Per Ticket Package :-

In this plan we provide support through the ticketing system. You must signup to use this plan.

Tickets Charges
Cost / Ticket  
50 Tickets $90 USD
$1.80 USD
50 - 100 Tickets $160 USD (100 tickets)
$1.60 USD
100 - 150 Tickets $210 USD (150 tickets)
$1.40 USD
Above 150 Tickets 175 tickets free + $1.10 per ticket
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Package Includes :-

  1. We are providing 24x7 support.
  2. Response time is 1 Hour.
  3. The problem will be resolved in 3 Hours.
  4. We will do Server Administration if required by support ticket.
  5. We are providing support through Ticketing System, Messangers and Email as well.

Per Hour Package:-

No. of hours

Charges

 
5 hours a day
$125 USD
6-10 hours a day
$200 USD
1-20 hours a day
$360 USD
20 hours above
$15 USD per hour

Package Includes :-

  1. We are providing 24x7 support.
  2. Response time is 1 Hour.
  3. The problem will be resolved in 3 Hours.
  4. We will do Server Administration if required by support ticket.
  5. We are providing support through Ticketing System, Messangers and Email as well.

If you have any more queries, please mail us at info@netedgetechnology.net.